Terms and Conditions
Please read carefully!
Processing Orders: As soon as you hit “submit”, assuming credit card approval, our system will immediately send you an e-mail response acknowledging your subscription. (A declined order is usually due to using an invalid credit card, a typo while inputting the number or expiration date, or a fraud prevention placed on a card, in which case you need to contact your credit card company.) New subscribers and those renewing from a new e-mail address will immediately receive an AUTOMATED e-mail with a link to use to select a personal password and log in to the Burghound Members’ areas. Often this automated e-mail reply containing your password information is diverted by a “spam filtering” system, so we strongly recommend that you keep a close eye on your e-mail, including “junk” folders, after placing your subscription order. Also, take care to enter your e-mail address exactly. Even a minor typo may make it impossible for us to contact you.
Database Access: The subscription period, and database access, is based on Burghound.com being a quarterly publication. Each new subscriber shall have access to four quarterly issues for each year of the subscription term (and to the complimentary immediate back issue). Database access is concurrent with receipt of the four quarterly issues which time frame can vary depending when in a quarter a new subscriber enrolls. Upon a timely renewal, subscribers are set to a full year of access to the database. If maximum database access is important to you, to find out where in a quarter a new subscription will fall please write MrsBurghound@Burghound.com. Quarters begin on the 10th of January, April, June and October of each year (e.g.,, a new subscription on March 1, 2019 will expire on January 10, 2020 – for a one year subscription).
Subscription Automatic Renewal: By accepting the terms and conditions you agree to automatic renewals. We will send you a minimum of two e-mails notifying you of your expiring subscription and its impending automatic renewal. You are under no obligation to renew your subscription and may notify us of your intention to not renew or change subscription terms at that time. If we do not hear from you, your subscription will automatically renew for the same term.
Subscription Refund Policy: For subscriptions there will be no full refund of fees paid. If notified within two calendar days of subscribing of the desire to cancel the subscription, a prorated refund (less the cost of the two issues received ($45 and $35 = $80), and travel guide ($24.95) if applicable) will be issued, since two issues are immediately received by a new subscriber. For individual issues and travel guides ordered and paid for, there will be NO refunds since the item is delivered upon order.
Cancellation Notice for Users of E-Sommelier: if a Burghound subscriber utilizes eSommelier as their cellar management system, we reserve the right to terminate your subscription without prior notice, with no refund of fees and no chance of reactivation. Therefore, it is suggested if you use eSommelier, that you do not subscribe as our automated system may terminate your access permanently with no refund due.
Subscription Copyright and Usage: Copyright © 2000-2024 by Burghound.com. All rights are reserved. No reproduction, redistribution, redisplay, retransmission, sharing of subscriptions or commercial exploitation of Burghound.com content, including the database, is permitted except upon the express written consent of Burghound.com. No integration or access to content using computer integration (Web Crawlers, Spiders, Robots, etc.) designed to automatically integrate/download the information in the database is permitted. Subscribers are able to request back issues be sent from the active term of their subscription, if they are currently an active subscriber.
Subscriptions are conditioned on your compliance with the following terms: Subscriptions are only for the individual subscriber and usernames/passwords/content are not to be shared. Subscribers using generic email addresses such as “info@…” or “publicrelations@…” or “sales@…”, or “companyname@” or another person’s email, will be required to change to a direct email address specifically for the individual user. Discounted corporate accounts are available for firms requiring multi-users. Active subscribers in the news media and wine trade may use limited wine reviews (no translation allowed), and/or scores/score ranges, provided that Burghound.com is properly credited (“Burghound.com” or “Allen Meadows’ Burghound.com”). Retailers are responsible for ensuring the quoted information is correct and complete, including the wine review and/or score (and in the case of a range, the full range), and as published in Burghound.com. Reproduction of vintage reports, narratives and progress reports is expressly forbidden. “Limited wine reviews” is defined as the reproduction of Burghound.com’s entire review and/or score/score range, and is anticipated to be under 100 reviews at any one time by a retailer or individual in the wine trade. Licensing fees are due Burghound.com should an entity use in excess of 100 wines at any given time, as determined and agreed between the parties. Access may be interrupted at any time due to excessive ip addresses and/or searches signifying a shared account or commercial use, in which case subscriber will be notified.
Violation of any of these conditions, as determined by Burghound.com, shall result in immediate termination of the subscription without any refund of the subscription fee. All who infringe, including non-subscribers, will be pursued using all legal remedies.
By placing your order you agree to abide by the above terms and conditions for Burghound.com.
BOOK ORDERS: Hardcover book(s) will be shipped via FedEx or USPS within two business days of receipt of an order/confirmation of address. Should incorrect address information be provided that results in the book being returned, purchaser shall be required to pay the full shipping amount for the second attempt. International orders will be fulfilled by FedEx or USPS and purchasers are required to pay duties and fees assessed and determined by their country and/or Fed Ex or USPS. Should they refuse to pay such fees and the book is returned to BurghoundBooks.com, there will be no refund due the buyer.
Your Receipt/Refunds: Your credit card statement will reflect a charge for BURGHOUND.COM. There will be no refunds for purchased hardcover books if they have been autographed or if the printer-provided plastic wrapping/seal has been removed/torn by either the purchaser or by Burghound.com (to autograph). Should a purchaser chose to return a properly sealed and undamaged hardcover book, purchaser is responsible for all/full shipping costs. After deducting a 20% restock fee, a refund for the balance of the purchase less full shipping costs will be credited to the purchaser’s credit card within 14 business days of return of the book. There will be no refund due the buyer for books returned in un-saleable condition.
E-BOOK ORDERS: Copyright © 2017-2024 by Burghound.com. The buyer is entitled to ONLY one download of an e-book on up to two devices and these files may NOT be transferred to other devices and are NOT replaceable by Burghound. As noted on the website, the audio program will only play with the downloaded non-transferable proprietary media player and the buyer should be sure to download only on the two devices he/she will be using to read the e-book. Upon receipt of payment, purchases shall receive an automated email with a link to download a proprietary media player and the e-book. There will be no refund of fees paid since the item is delivered upon order.
By placing your order you agree to abide by the above terms and conditions for BurghoundBooks.com/Burghound.com.
BURGUNDY ESSENTIALS AUDIO PROGRAM: Copyright © 2014-2024 by Burghound.com. The buyer is entitled to ONLY one download of the audio series on up to two devices and these files may NOT be transferred to other devices and are NOT replaceable by Burghound. As noted on the website, the audio program will only play with the downloaded non-transferable proprietary media player and the buyer should be sure to download only on the two devices he/she will be using to listen to the series.
Audio Series Refunds: There will be no refund of fees paid since the item is delivered upon order.
Audio Series Copyright and Usage: Copyright © 2014-2024 Burghound.com; ℗
2014-2024 Burghound.com. All rights reserved. It is strictly prohibited by Burghound.com for any part of this audio series to be reproduced, distributed, re-recorded or transmitted in any form or by any means, including recording, or other electronic or mechanical methods, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law. This audio series is intended solely for the enjoyment of the purchaser on the purchase order and may not be forwarded or shared. It is for private individual use only and may not be used for commercial gain. The DMCA criminalizes these acts of copyright infringement. All who infringe, including non-subscribers, will be pursued using all legal remedies.
By placing your order you agree to abide by the above terms and conditions for Burghound.com.
COUPON USE: Should a client place an order using a coupon that is not appropriate for that purchase, client hereby grants Burghound.com, Inc. the authority to run the different in a separate transaction.